Refund & Return Policy
At StyGuys Custom Apparel, we stand behind everything we make. Because most of what we produce is made to order, please review this policy before purchasing.
Custom & personalized items — final sale
All custom, personalized, printed, and embroidered items — including jerseys, team, club, school, and company orders, spirit wear, team-store items, and bulk custom apparel — are made to order specifically for you and are final sale. They cannot be returned, exchanged, or refunded for reasons of size, color choice, change of mind, or an incorrect option selected at checkout. Please double-check sizing, spelling, artwork, names, numbers, and quantities before placing a custom or team order.
Stock & retail items — 90-day returns
Non-custom, in-stock retail items may be returned within 90 days of delivery for a refund or exchange, provided they are unworn, unwashed, and in original condition with tags attached. To start a return, contact us with your order number and we’ll walk you through it. Customers are responsible for return shipping unless the item was defective or we made an error. Refunds are issued to the original payment method once we receive and inspect the item.
Quality & defects — we’ll make it right
If anything arrives damaged, misprinted, or not as ordered, we want to fix it. Contact us within 14 days of delivery with your order number and photos of the issue. If it’s a production or quality error on our end, we’ll review it and make it right — typically with a reprint, replacement, or refund at our discretion. Taking great care of our customers is what we’re about, so please reach out and we’ll take care of you.
How to reach us
Contact us through our Contact page with your order number and we’ll respond within 1–2 business days.